Refund policy

At Cotswold Veg Box, we are committed to delivering the freshest and highest-quality produce to your doorstep. Due to the perishable nature of our products, we are unable to accept returns once they have been delivered.

We implement strict quality assurance processes and conduct thorough checks to ensure that every item meets our standards. However, we acknowledge that occasionally something may slip through our checks or an issue may not be visible from the outside.


If you receive an item that does not meet our quality standards, please contact us within 48 hours of delivery. Provide a photo of the affected item, and we will gladly refund you the cost of that item.

Your satisfaction is our top priority, and we appreciate your understanding.


Contact Us

If you have any concerns or questions, please reach out to us:

Email: hello@cotswoldvegbox.com

Phone: 01386 840641