At best, devastatingly average. Massively over-priced for very ordinary produce. Quality-wise, okay for hard veg (potatoes, carrots, sweet potatoes, onions) that will last the weekend, but soft fruits, leafy veg, salads and the like seem to have a shelf life roughly equivalent to the time spent in the courier’s van. Although carefully packed and supplied with chiller blocks, the softer stuff arrives squashed, bruised, wilted. So unless you plan on one dinner on the Friday night comprising every non-root vegetable and soft fruit you’ve bought for the whole week, you’ll be chucking much of it by Saturday morning. Might be better if you live nearby and stuff is delivered by their own vans (I don’t know), but when delivered by courier… Customer service abysmal also.
Was disappointed with the quality of some items ( blueberries for 1). Also very disappointed that there was no refund or substitution for unavailable items. I was told by email that because my account had been funded by vouchers no refund was possible. Whether my account was funded by monies from me or vouchers, your company has received money. Failing to supply goods is a breach of contract or fraud or both. I trust that you will review this policy as it is to the detriment of both the customers and your reputation.
Shopped here a few times and not had a box where stuff needed throwing away due to being rotten in places and inedible
Great value for quantity and excellent quality of both fruit and vegetables. All from the UK too. The delivery and packaging is excellent too, better than other companies I have tried.
