At best, devastatingly average. Massively over-priced for very ordinary produce. Quality-wise, okay for hard veg (potatoes, carrots, sweet potatoes, onions) that will last the weekend, but soft fruits, leafy veg, salads and the like seem to have a shelf life roughly equivalent to the time spent in the courier’s van. Although carefully packed and supplied with chiller blocks, the softer stuff arrives squashed, bruised, wilted. So unless you plan on one dinner on the Friday night comprising every non-root vegetable and soft fruit you’ve bought for the whole week, you’ll be chucking much of it by Saturday morning. Might be better if you live nearby and stuff is delivered by their own vans (I don’t know), but when delivered by courier… Customer service abysmal also.
Was disappointed with the quality of some items ( blueberries for 1). Also very disappointed that there was no refund or substitution for unavailable items. I was told by email that because my account had been funded by vouchers no refund was possible. Whether my account was funded by monies from me or vouchers, your company has received money. Failing to supply goods is a breach of contract or fraud or both. I trust that you will review this policy as it is to the detriment of both the customers and your reputation.
Shopped here a few times and not had a box where stuff needed throwing away due to being rotten in places and inedible
Great value for quantity and excellent quality of both fruit and vegetables. All from the UK too. The delivery and packaging is excellent too, better than other companies I have tried.
Will not use again. Remove my details. Do not send me anymore messages
Quality of fruit and vegetables not always good
I have just had my first veg box delivery, having decided to try it because I worked out that I was spending virtually the same amount for fruit and veg from my supermarket.
I couldn't resist trying the vine tomatoes and have decided I am never going back to supermarket fruit and veg again! I almost can't describe the joy of eating a tomato that tastes like they did when I was a child, when we bought from green grocers! Even the expensive vine tomatoes in supermarkets don't taste like these did! Well done Veg Box - I am converted!!
Easy to order and goods arrive exactly as promised, well packed, and scrummy
very easy website to navigate, and to set up a regular order. Easy to update the contents of your box and skip a week if on holiday. Great quality contents far superior to supermarkets.
This was very over ripened within 2 days of delivery issue was resolved when contacted the companywhere I placed my order
The fruit box, which is what I buy, is good value for money. A bit mote variety would be appreciated. The bananas are a bit of a hit or miss. One week they were very ripe and only good for banana bread or banana muffins, the next they are green.
Disappointed with the amount and price
Reliable, great quality, nice in the fruit & veg box. never disappointed
They still send things I dislike - broccoli, satsumas etc - so quite a bit gets wasted. Quality and freshness are good
The title says it all, have used for over 2 years, one of the best decisions I have made
Fruit and veg superb quality and well packaged. Choice of.products is amazing.
Signing into the website is a nightmare, clunky time consuming. One more.go but if access doesnt improve then we are parting ways.
Just like produce I grew up with, real fruit and vegetables. They certainly last longer than three days and the smell the moment you cut into something is so fresh and crisp. Well done all of you ♥️